Once return request has been placed with Customer Service, it usually takes 5 business days to have the product picked from your place and another 7 days to initiate refund after successful product inspection by quality check department. Once the item is received in our warehouse, it undergoes a quality check which takes about 2 days. The receipt of the refund would depend on the mode of payment chosen by you.

NOTE: Don’t accept the order if the packaging is torn or in bad state

The expected timelines are as below:

Payment Method Refund Receipt Time

Prepaid orders – 7 Business days after successful Quality Check

COD Orders* – 7 Business days after successful Quality Check

*For COD orders, refund against return will be given in Bank

A/C If the order is lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online. If you return an order delivered to you, shipping/cod charge if applicable will not be refunded.
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